Progress - Email Management

0203 358 0070

Email Management


Anti Spam


Email Systems SPAM filtering module currently filters over 98% of all spam with a false positive rate of approximately only 1:300,000. These rating have been independently tested by West Coast Labs in their test report conducted in February 2006.

Online Quarantine

Emails that are classified as SPAM are automatically quarantined and kept on the system for 28 days. During this 28 day window, the administrator(s) can login to the online portal where the SPAM emails can be previewed and released if required.

Spam Quarantine. Click on image for a larger version.

The anti-spam service works by processing the email through a number of filters:

Central SPAM Monitoring System (Level 1)

Every email that passes through the spam filter has a unique signature value created. These values are locally checked against an internal database of current spam attacks; if a match occurs then the email is classed as SPAM. If the value does not trigger, then the email it is sent to a Central SPAM Monitoring System (CSMS). The CSMS analyses data it receives and looks for similar emails being sent in bulk over a short time frame. When such an email is spotted further tests are performed and based on this the system decides if the email is SPAM or a legitimate mailer. If it is SPAM, then the value is propagated out globally to all of the email filtering system mail relays.

Collective SPAM Reporting (Level 2)

This SPAM filtering method is Collective SPAM Reporting (CSR). Emails that multiple end users report as SPAM are broken down to a signature value and dealt with as Level 1.

Open Relay Server Check (Level 3)

This filter makes use of a global black list database of know open relay servers.

Real Time Black Lists (Level 5)

A global black list database of IP addresses of known sources of SPAM.

Senders Address Check (VS)

A check is made to see if the senders email address is valid.

Custom Rules

'Explicit' SPAM filtering is implemented by means of 'rules'. E.g., a rule that says 'quarantine all mail that contains the word "HGH" in the subject' is an explicit declaration of a SPAM definition.

Black and White Lists

The system can be configured to block or allow email from defined email addresses or domains.

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Our Clients

Savvis Ariston Property Colt Careys PLC Gamcare Capital A Comer Homes Management Aphroditehills UK AMD Contractors Alacra Analytica Research Parikiaki Newspaper Southgateandco Varosi Estates Home and Away Estates CSandco Russell Marks

Our Details

Progress Communications Ltd
Offices 104 & 139,

Building 3,

North London Business Park,
Oakleigh Road South,
London, N11 1GN
tel. +44 (0) 20 3358 0070
fax.+44 (0) 872 113 3580

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